Don't let an angry customer make your job unpleasant or intolerable! If you've ever had a rude, angry, or difficult customer you weren't sure how to handle, then this session is for you.

In this workshop, you will learn simple communication techniques that will help you feel more confident and more comfortable when "the heat is on"...leading you to serve customers more effectively and build profitability.

Location Information

  • P•A•S Associates Training Center
  • 1401 19th Street, Suite 110, Bakersfield, CA, 93301 US

Participant Contact Information

Please add one participant at a time.

The option to add additional participants is below.

Pricing Information


    Terms & Agreements

    Registration may close seven calendar days prior to a training session.

    Cancellations received up to ten calendar days prior to the training session or beginning of the training series are refundable, less an administrative/materials fee.

    After that time, cancellations are subject to the registration fee.
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