Dealing with the Difficult and Irate Customer

Don't let an angry customer make your job unpleasant or intolerable! If you've ever had a rude, angry, or difficult customer you weren't sure how to handle, then this session is for you.

In this workshop, you will learn simple communication techniques that will help you feel more confident and more comfortable when "the heat is on"...leading you to serve customers more effectively and build profitability.

Location Information

Location Name
P•A•S Associates Training Center
Address
1401 19th Street, Suite 110, Bakersfield, CA, 93301 US
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Pricing Information

Registration

Dealing with the Difficult and Irate Customer | Wednesday, March 9, 2022 | 1:00 p.m. - 3:00 p.m. ($89.00)
Register 2, receive a 3rd for half price. (Materials fee may apply.)
Dealing with the Difficult and Irate Customer | Thursday, October 13, 2022 | 9:00 a.m. - 11:00 a.m. ($89.00)
Register 2, receive a 3rd for half price. (Materials fee may apply.)

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Terms & Agreements

Cancellation Policy:

Registration may close seven calendar days prior to a training session.

Cancellations received up to ten calendar days prior to the training session or beginning of the training series are refundable, less an administrative/materials fee.

After that time, cancellations are subject to the registration fee.

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