Telephone Courtesy Pays Off!

This session provides basic telephone etiquette skills, such as courteously putting a caller on hold, effectively using voicemail, saying “no”, and handling language differences, complaint calls, and angry customers. This session is a must in today's electronic-focused, sometimes impersonal world.

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P•A•S Associates Training Center
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1401 19th Street, Suite 110, Bakersfield, CA, 93301 US
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Telephone Courtesy Pays Off! | Tuesday, October 27, 2020| 8:00 a.m. - 11:00 a.m. ($89.00)
Register 2, receive a 3rd for half price. (Materials fee may apply.)

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Cancellation Policy:

Registration may close seven calendar days prior to a training session.

Cancellations received up to ten calendar days prior to the training session or beginning of the training series are refundable, less an administrative/materials fee.

After that time, cancellations are subject to the registration fee.

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